Term of Service

Terms of Service
Effective Date: February 15, 2026
Welcome to KeyLoading. These Terms of Service (“Terms”) govern the relationship between Key Loading (“we,” “us,” or “our”) and the carriers or owner-operators (“Client,” “you”) using our dispatch services. By engaging our services, you agree to the following terms:
 

 
1. Scope of Services
Key Loading acts as an administrative liaison between carriers and brokers. Our professional dispatch services include:
  • Load Acquisition: Searching and booking freight loads.
  • Negotiation: Securing competitive rates with brokers.
  • Administrative Support: Managing paperwork, rate confirmations, and appointment scheduling.
  • Logistics Coordination: Ongoing communication for pickup and delivery updates.
 
Legal Disclaimer: Key Loading is a dispatch service only. We are not a motor carrier, freight forwarder, or freight broker.
 
2. Carrier Requirements & Responsibilities
To maintain eligibility for our services, you must:
  • Possess active MC/DOT authority in good standing.
  • Maintain comprehensive insurance coverage as required by law.
  • Ensure full compliance with FMCSA and all federal/state regulations.
  • Provide timely updates on equipment location and availability.
 
3. Service Fees & Payments
  • Fee Structure: All dispatch fees are based on your individual Service Agreement.
  • Payments: Fees must be paid according to the agreed-upon schedule. Failure to pay may result in a disruption of dispatch services.
 
4. Market & Performance Disclaimer
While we utilize industry expertise to find the best opportunities, Key Loading does not guarantee:
  • A specific volume of loads or a minimum weekly revenue.
  • Approval from every broker or shipper.
  • Market fluctuations that may affect rate availability.
  • The final decision to accept or decline any load rests solely with the Carrier.
 
5. Limitation of Liability
Key Loading shall not be held liable for:
  • Financial losses due to broker non-payment or load cancellations.
  • Operational delays caused by shippers, receivers, or third-party brokers.
  • Mechanical failures, cargo damage, or accidents.
  • Our liability is strictly limited to the administrative dispatch support provided.
 
6. SMS & Mobile Communication
By providing your mobile number, you explicitly consent to receive service-related text messages, including load alerts and rate confirmations.
  • Opt-Out: Reply STOP at any time to cancel.
  • Support: Reply HELP for assistance.
  • Frequency: Message frequency varies based on active loads. Message/data rates may apply.
 
7. Termination & Jurisdiction
  • Termination: Either party may terminate the working relationship as outlined in the signed Service Agreement.
  • Governing Law: These terms are governed by and construed in accordance with the laws of the State of Wyoming.
 

 
Contact & Support
If you have questions regarding these Terms, please reach out to our compliance team:
Key Loading
30 N Gould St Ste R
Sheridan, WY, 82801
Email: info@keyloading.com
Phone: 762-214-2479
Web: keyloading.com
 
 

Scroll to Top