Privacy Policy

Privacy Policy
Last Updated: February 15, 2026
At KeyLoading, we respect your privacy and are committed to protecting your information. This policy explains what information we collect, how we use it, and how we keep it secure.
If you have any questions about this policy, please contact us at: info@keyloading.com.
 
 
1. Information We Collect
When you work with us or contact us, we may collect the following information:
  • Personal Details: Your name, phone number, and email address.
  • Business Details: Company name, MC or DOT number.
  • Financials: Billing information and details provided for dispatch services.
  • Technical Data: Basic info when you visit our website, such as IP address or browser type.
 
2. How We Use Your Information
We use your information strictly to support our business operations:
  • Providing dispatch and load coordination services.
  • Communicating with carriers and brokers.
  • Sending load details, appointment updates, and rate confirmations.
  • Processing invoices and payments.
 
3. SMS Communication
By providing your phone number, you agree to receive text messages regarding load opportunities and dispatch updates.
  • Costs: Message and data rates may apply.
  • Opt-Out: Reply STOP at any time to unsubscribe.
  • Help: Reply HELP or contact us directly.
  • Note: We do not send spam and we never sell your phone number.
 
4. Sharing of Information
We do not sell or rent your personal information. We only share necessary data with:
  • Freight Brokers: For load coordination.
  • Service Providers: Payment processors and technology partners.
  • Legal Requirements: Government agencies if required by law.
 
5. Data Security & Your Choices
We use appropriate safeguards to prevent unauthorized access to your data. You have the right to:
  • Review or update your personal information.
  • Request the deletion of your data.
 
6. Contact Information
For any requests or updates, please reach out to us:
Key Loading
30 N Gould St Ste R
Sheridan, WY, 82801
Email: info@keyloading.com
Phone: 762-214-2479
Website: keyloading.com
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